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Alok Gupta filed complaint against Goibibo on Aug 14, 2020
I have booked a Delhi-Mumbai- Delhi flight for my family from your platform.
Round Trip FlightBooking ID - GOFLD**D************
Because of Covid reasons my family could not travel, also the flight got cancelled. I asked for a refund. but no response. After my constant follow up I got a refund of only Rs. *** whereas the cost of my tickets was more than **, *** Rs.
Is it fair, i tried too many times but no response. You will agree this looks like cheating and making money in these pandemic times.
Can you pls look into it and help me with the resolution?
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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