Goibibo and Irctc - Refund of cancelled train tickets

Dandapani desati filed complaint against Goibibo and Irctc on May 8, 2020

My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end .
Checked all through IRCTC , I found all tickets amount refunded from there side ,then why are you not refunding the amount ,
I have tried many ways to contact you but all just waste of time .

The message I got are aa follows

PNR ********** ticket cancelled, Amt *,*** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked.

PNR ********** ticket cancelled, Amt *** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked.

Other three PNR are
**********
**********
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibo and Irctc

Total Complaints

Total Resolved

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