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Goibibo and Irctc - Money not refunded

Balaji Vishnu Sai Vanapalli filed complaint against Goibibo and Irctc on May 19, 2020

I had booked TWO train tickets through Goibibo and those tickets were cancelled by the IRCTC due to COVID - ** and the amount was refunded by them BUT they transferred only the amount of one ticket. They had send me the message that the amount for the second ticket was refunded but there isn't any credit into my account.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Goibibo and Irctc

16

Total Complaints

7

Total Resolved

43.75%

Consumer Satisfaction

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