File a Complaint against Goibibo and Irctc
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo and Irctc?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Goibibo and Irctc first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo and Irctc - Refund Open
Sir, I have booked my ticket from Goibibo.com in Indigo Flight being PNR No. TL**WG and also booked in SpiceJet being PNR Nos. GBJ*WJ and NDL*GD. My money is in credit shell. I request you to please kindly return my money as soon as possible in...
Jul 15, 2020 by ROSAN SHAW
Goibibo and Irctc - Refund not received fully Closed
I books Train tickets worth Rs *****.** however due to ongoing Covid ** situation, my train tickets got canceled by Govt. Also Govt has clearly given notification saying full refund will be provided if tickets are canceled but Goibibo has refun...
Jul 03, 2020 by Tasleem Ahmed
Goibibo and Irctc - Goibibo is doing fraud Open
Hi, i have booked a ticket from goibibo and one from paytm. Due to covid train cancel, IRCTC automatically refund the amount to both companies, paytm had refunded my amount but goibibo is not refunding my money and there is no option they have ...
May 28, 2020 by Satyam mishra
Goibibo and Irctc - REFUND Open
I have booked two train tickets from GOIBIBO which has been cancelled by IRCTC due to COVID-** and I have recieved message on **.**.**** but I Have not recieved any refund till date and there is not any customer executive to which I can talk....
May 27, 2020 by Manish Sharma
Goibibo and Irctc - Refund Closed
IRCTC booking cancelled as all trains were cancelled on ** may IRCTC refunded the amount to Goibibo but it has not paid back to me yet even after lapse of * days....
May 24, 2020 by Hemant
Goibibo and Irctc - Fraud by GOIBIBO Open
Actually the refund amount by IRCTC was Rs.**** but these FRAUD GOIBIBO people initially send me the message with low refund amount than actual that is Rs. **** and now these WORST FRAUD GOIBIBO had sent me Rs. ****, this is not fair at all. Th...
May 20, 2020 by Balaji Vishnu Sai Vanapalli
Goibibo and Irctc - Money not refunded Open
I had booked TWO train tickets through Goibibo and those tickets were cancelled by the IRCTC due to COVID - ** and the amount was refunded by them BUT they transferred only the amount of one ticket. They had send me the message that the amount ...
May 19, 2020 by Balaji Vishnu Sai Vanapalli
Goibibo and Irctc - Didn t get the refund Closed
I've booked a train for secunderabad to rajkot on may *th and due to corona virus outbreak,all the trains got cancelled and i haven't received my refund yet ...
May 18, 2020 by arzoo patel
Goibibo and Irctc - Money not refunded Open
I had booked train tickets through Goibibo and those tickets were cancelled by irctc due to COVID - ** and the amount was refunded by them to the E - Wallet BUT now the amount was not refunded to my account by the goibibo....
May 17, 2020 by Balaji Vishnu Sai Vanapalli
Goibibo and Irctc - Not received full Refund Closed
Due to covid ** train ticket is been cancelled and full refund is been initiated by irctc but goibibo has not returned the full money they have deducted some charges but as per their policy, if I check in app after clicking on help and then ref...
May 17, 2020 by Pankaj chouhan
Goibibo and Irctc - Refund not initiated Closed
Train tickets get automatically cancelled due to Covid-** lockdown and after that the amount is refunded by IRCTC to Goibibo but they didn't refunded that as well as customer service is not contactable....
May 14, 2020 by Ankit Kumar
Goibibo and Irctc - Refund of cancelled train tickets Open
My train tickets having journey date *nd April, **rd April ,*rd May and *th May ,all cancelled due to nation wide corona lockdown, but it's now over ** days stilll no refund from ur end . Checked all through IRCTC , I found all tickets amount ...
May 08, 2020 by Dandapani desati
Goibibo and Irctc - Refund for cancelled train Open
I have booked train tickets through goibibo for May * **** and may * ****. Both the trains were cancelled due to lockdown IRCTC have initiated the refund long back still I have received it. Im in a tough situation now I need that money immediat...
May 08, 2020 by Jebin J
Goibibo and Irctc - Cancelled train fares due to COVID19 are not refunded more than 5 days Closed
Hi Team, Below train gots cancelled due to COVID-** and also got message from IRCTC that they have refunded the ticket fare to GOIBIBO, but I have got the money yet to my bank account. Could you say why it is taking so much time? it is mo...
May 04, 2020 by Sagar Patro
Goibibo and Irctc - Refund due to covid19 pandemic Open
I have made the booking through this travel agency. Due to the covid-** pandemic all the flights get cancelled by govt. I have booked for the date of **th March, **** and return ticket on **rd April, **** to the Air Asia airlines. While conta...
Apr 28, 2020 by Sahil
Goibibo and Irctc - Refund not paid Closed
IRCTC booking cancelled as all trains were cancelled on ** Apr, IRCTC refunded the amount to Goibibo but it has not paid back to me yet even after lapse of * days ...
Apr 28, 2020 by Subhash
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