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Atulya Kumar Bhoi filed complaint against SpiceJet airlines on Jul 15, 2020
I Atulya Kumar Bhoi, was working in the office of the India Post (Central), Government of India, Ministry of Communications & IT, Bargarh(Odisha) I have purchased Air ticket LTC** from Spicejet for availing LTC from Delhi to Srinagar vide PNR No.YCRBFW booking date **.**.****. My travel date was from Delhi to Srinagar is **/**/**** in flight No. SG*** and return PNR JHC*QH booking date **.**.**** from Srinagar to Delhi is on **/**/**** vide flight No. SG ***. Due to lockdown the flights have been cancelled. I this regard I have received a SMS on **.*.**** that “our teams are working towards cancelling the reservations of those who booked themselves for travel from March **th **** till April,**th ****. Upon cancellation, you entire amount will be maintained in a credit shell and the same may be used to make fresh booking and travel till February **th **** for the same passenger”.
Sir, I have been retired/superannuated from my Central Government services w.e.f. **/**/**** (copy enclosed). My office has also issued a letter to deposit the entire amount which I have received as LTC advance Rs.***** (copy enclosed). As per your above terms, stated in your SMS, I will not be able to avail LTC after my retirement.
In the above circumstances, I would request you to kindly refund my entire amount as per the terms .
Your early action in this regard is highly appreciated.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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