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Amit S. Sali filed complaint against Goibibo on Jun 23, 2020
I had booked tickets with GoIbibo for * passengers from Mumbai to Copenhagen and Back for **th March flight of Turkish Airlines worth *.* lacs. Due to COVID, I called up GoIBibo and they cancelled my tickets. Got a confirmation mail regarding the cancellation ticket no. #********. I was promised a refund within * to ** days but it is more than * months. I'm not able to contact them by any medium like phone or email. On twitter I'm getting a reply that they will process the refund only when they receive it from the airliner. But my question is when? It is more than * months now. I contacted Turkish Airlines and they told that they never got the money from GoIbibo and the money is still with GoIbibo.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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