Club Factory E Commerce - Refund NOT received

Farzeen filed complaint against Club Factory E Commerce on Jun 8, 2020

I order a smart band from the club factory app and canceled the oder with in ** mins of my oder placed before even it got received my oder no. SO*********. Showed it is refunded from their end i got a mail showing Paytm of ***.** INR done in facebook_user_*************** and it will be received in * -** working days its been ** days since in got this message from Club factory. I made payment through my master card. Please file my complaint on the issue...and do the needful as soon as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Club Factory E Commerce

Total Complaints

Total Resolved

40.91%

Consumer Satisfaction

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