File a Complaint against Club Factory E Commerce
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Club Factory E Commerce?
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a. Contact the customer support of Club Factory E Commerce first
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Case Details
Personal Info
Resolution
Club Factory E Commerce - Order cancelled Open
I had a refund for an order cancelled due to out of stock. The order no. is SO**************. This was last year around July ****. After the app was banned in India, no calls, messages or emails from the company. It's more than a year now....
Sep 21, 2021 by C K
Club Factory E Commerce - Order cancelled and return not picked up Closed
I had a refund for an order cancelled due to out of stock and a return pick up. The order nos. are SO************** and SO*********. This was last year around July ****. ...
Feb 26, 2021 by C K
Club Factory E Commerce - Refund not came after app banned in India Closed
order (SO*********).... After app ban in India.... Already one year completed still refund not came.. Please refund urgently.....
Jan 17, 2021 by Pjs sailesh Kumar reddy
Club Factory E Commerce - Refund not received Closed
I had ordered sofa cover set of * cost rs.**** from club factory on **.**.****. unfortunately order didn't shipped till **.**.****.so i cancelled it on **.**.****. Customer support assured me to get my refund in *-* days..But there is no any ...
Aug 31, 2020 by Suruchi sood
Club Factory E Commerce - Refund not recieved Closed
I purcharse a women saaree on */*/**** and cancel it on */*/**** due to item quality not good but at the time of today i can not recieved a refund...
Aug 14, 2020 by Ankur Gupta
Club Factory E Commerce - Not refund my money Closed
I have ordered *-* products . Now club factory app is not wo .. Read more at: Club factory customer care helpline number-**********///**********...
Jul 31, 2020 by binod bohra
Club Factory E Commerce - Return Open
I want to return of my two items...
Jul 15, 2020 by RAKESH RANJAN PAUL
Club Factory E Commerce - Product not delivered amt deducted Open
Amt deducted and website not found nor product deliverd .please return amt....
Jul 13, 2020 by Meera vyas
Club Factory E Commerce - Return request is rejected and not returning the product too Closed
I have ordered running shoe and in image it looks like good quality but once i received it seems used product and quality is not good but after some days i found the attached message that return request is rejected and we will not return the pr...
Jul 10, 2020 by Mirza Maruf Baig
Club Factory E Commerce - Got defective items from club factory Open
I got defective items from club factory today and I want to return my order but unable to find any link from which I can return . please help me...
Jul 06, 2020 by SOHAL GUPTA
Club Factory E Commerce - My shipment not delivered Open
my shipment not delivered .and club factory application not opening.please help for return my money.My contact number is **********. ...
Jul 05, 2020 by Shashi Kant Singh
Club Factory E Commerce - Unable to schedule pickup services Open
Hi Team, My return has been approved but now I am unable to proceed for scheduling the pickup services neither by 'Schedule a pickup' option nor by 'Mail by Myself' option as both of the options are not available to select and button is not...
Jun 22, 2020 by Nisha Goel
I have ordered a gown in clubfactory, order id is -SO*********, it is not delivered & returned to club factory ware house. My money is also not refunded. Please resolve my complaint....
Jun 09, 2020 by Kolagani pavana
Club Factory E Commerce - Refund NOT received Closed
I order a smart band from the club factory app and canceled the oder with in ** mins of my oder placed before even it got received my oder no. SO*********. Showed it is refunded from their end i got a mail showing Paytm of ***.** INR done in f...
Jun 08, 2020 by Farzeen
Club Factory E Commerce - Refund money is not reflect in my account Open
I cancelled a order in club factory. It was shown that the refund in completed. But still the refunded money does not reflect in my bank account....
Jun 06, 2020 by Imran Hossain
Club Factory E Commerce - Product returned in Dec 19 but not got refund Open
JBL Boom Box Portable BLUETOOTH Speaker Was returned & picked by CLUB FACTORY PERSON IN DEC **** but till TODAY ** MAY **** MONEY IS NOT REFUNDED. REQUEST TO REFUND RS *** TO ME URGENTLY. ...
May 31, 2020 by Amitpal Singh
Club Factory E Commerce - Wrong product delivered Open
I order Fitbit verse * on * march **** My SO********* But I received wearfit *.* by delhivery on * march **** It was COD and I paid ****/- in cash But no update of order of receiving and delivered is seen in my order view It till showing ...
Mar 13, 2020 by Navamita Maji
Club Factory E Commerce - Misbehavior of delivary boy Closed
The delivary boy shouting when we call him. This was on pulpally ecom- express delivary boy named Anoop john. He shouted and not delivered the item. He says that if you want the item then you have to come to office and buy it from there....... ...
Mar 09, 2020 by Adarsh Mathew
Club Factory E Commerce - Refund not provided till now Open
Order #SO********* Wrong product was received for which i have raised a return. After successful return delivery also, they rejected my refund stating that "Shipment didn't delivered" . I raised the concern in the customer support for ...
Feb 27, 2020 by Shiva Gupta
Club Factory E Commerce - Package not delivered Open
Order No.SO********* woolen items amounting to Rs.****/- made on **nd October, **** is to be delivered between **th Oct. to *th November, **** has not been received till date. Till *th Nov. they were telling it is with customs, whereas today th...
Nov 11, 2019 by Suraj Kala Negi
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