Hathway Broadband Internet hyderabad - Refund not received
Uma Gopi Nath Lakkimsetty filed complaint against Hathway Broadband Internet hyderabad on Nov 4, 2019
Hello team, I have done a double payment to one of my Hathway broadband account and asked refund of one transaction and they have processed. I have submitted all the required proofs, screenshots and bank statements as they requested. I used PhonePay UPI and ICICI bank for payment.
After few days, when I followed up with Hathway, they said they refunded the amount to Paytm (I don't know how come they said it or did it without my concern) and provided a dummy reference number. I followed up with all the partners involved, phonepe and Paytm and ICICI bank and they confirmed they didn't receive any refund request and No transaction is identifiable with the ref# that Hathway provided.
I literally sent ** email following up on this and they are not at all responding anything. Such an useless service Hathway is.
Thousands of customers like you have trusted Voxya to resolve their issues
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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