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Mohd Tariq filed complaint against Swiggy on Jul 4, 2019
ordered (#***********) ice cream from NIC natural Hyderabad using swiggy and applied coupon code GPay*** on **th June **** with the assurance of flat Rs ***/- cashback which I haven't received so far. Attached is the chat conversation with swiggy executive where he assured that I will receive my cashback within *-* days which I haven't received till date. On asking him again about the status, he said sorry for the mishap but he can't help me in getting my money back. How unprofessional is this? They are telling me to connect with Google pay rather than taking responsibility of what is being posted on their app. On asking further they just stopped the conversation thread. Thereby again showing an irresponsible and unprofessional attitude.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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