Cleartrip - Refund not received

I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support and I was told to make a new booking on the same airline with the correct name and cancel the old ticket with the airline as well as Cleartrip and I would be getting the full refund amount. So I booked a new ticket with correct names on the ticket and cancelled the ticket with both the airline as well as with Cleartrip also. Nevertheless, Cleartrip only refunded me Rs ****, that is less than half the money and as I checked with airlines have been told that they refunded the full amount to Cleartrip. Its been a month since this incident and the remaining amount of Rs **** is not been refunded yet. I tried solving this using their customer care but they seem to be fraudulent and hesitant to give back the remaining money. Seeking your advice to solve this issue.