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Tridib Kr Bhattacharjee filed complaint against IRCTC AND INDIAN RAILWAY on Jul 13, 2023
As per the refund status vide registration No. ************ against PNR No. ********** with respect to journey date **-**-**** , a refund of Rs**** only was approved by Eastern Railway on **-**-**** and thereafter IRCTC informed that the amount was credited in my bank account vide Bank Refund Transaction Id. *************** dated **.**.** ( vide settlement Id. ***************) but no such amount was credited to my bank account and repeated contact was made with care@irctc.co.in but in vain and IRCTC keeps asking me to contact Stark Enterprise Pvt. Ltd. without providing any other details like contact number, address, name of Bank etc.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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