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Mohd Aftab filed complaint against UPSRTC on Jun 21, 2023
I booked a ticket from the UPSRTC website for Awadh bus Station To Bahraich on **/**/****. but the later bus was cancelled. As discussed with customer care on whatsapp and helpline number, she told me that the refund will be credited within *-* working days, but no refund is credited yet.
Your request to please look into the matter and credit the refund asap.
herewith find the details mentioned below :
Booking ID:- *********B*C
Transaction ID BUS_*****_*************
Date of Journey = **/**/****
Amount = ***
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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