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UPSRTC
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How to resolve UPSRTC complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against UPSRTC?
If you are not satisfied with UPSRTC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose UPSRTC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from UPSRTC
But before filing a complaint, you should
a. Contact the customer support of UPSRTC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with UPSRTC
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Social Network
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UPSRTC - Refund Not Received Closed
I booked a ticket from the UPSRTC website for Awadh bus Station To Bahraich on **/**/****. but the later bus was cancelled. As discussed with customer care on whatsapp and helpline number, she told me that the refund will be credited within *-*...
Jun 21, 2023 by Mohd Aftab
UPSRTC - No refund of cancelled bus Open
I have contacted upsrtc helpline number several times and sent e-mail for the refund of my cancelled bus but it's been more than ** days and no approximate dates of refund is given to me. ...
May 30, 2023 by Tanushri
UPSRTC - Refund from upsrtc for cancelled bus Closed
I booked ticket of my mother and father on ** -**-**** from dehradoon to lucknow ,in pawan hanse Volvo bus service run by upsrtc with fare of Rs.****/-...and bus got cancelled by any reason .....and I recieve a msg of bus cancelation with prom...
Mar 02, 2023 by Ashish tewari
UPSRTC - Rewarding upsrtc Open
I booked my bus ticket from upsrtc unfortunately I booked a wrong ticket so I apply for my refund its been almost ** days I didn't get back my cash kindly help me My user name is Shabankhan And my email id is shaban**alam@gmail.coms ...
Nov 27, 2020 by Mohd Shaban Alam
UPSRTC - Refund of amount Open
I booked a ticket online through UPSRTC online website on **/**/**** at **.**hrs but later on i cancelled this ticket on the same day at **.**hrs and i got email of e-cancellation ticket. But till now i did not get my money back till now. I hav...
Aug 12, 2020 by Navpreet Singh Bhatti
UPSRTC - Refund of cancel bus ticket Open
I have book online bus ticket on **th May ** for Prayagraj to Alambagh( Lucknow) and same day in evening bus service was cancel by UPSRTC and SMS received on mobile that refund amount of cancel bus service will automatically credit in bank A/C....
Feb 29, 2020 by JITENDRA SINGH
UPSRTC - Amount deducted more than estimated bill and none of the tickets were booked money deducted Closed
I was booking tickets from UPSRTC on *th of August, I opted for * tickets, and while doing payment to them it was showing a bill of *** but after typing the OTP for transaction I was redirected to home page and my tickets were not booked, inste...
Aug 24, 2019 by Mukeetuzzama
UPSRTC - Refund not credited on my bank account Open
I have booked two tickets from Delhi to haldwani on *.**.**** ** pm janrat and */**/**** ** pm and I cancelled both the tickets before * Nov...till date(**.**.****) I have not received refund of my cancelled tickets...for your reference one can...
Nov 23, 2018 by ashish rawat
UPSRTC - Refund is not received Closed
I canceled my bus ticket(Haridwar To Delhi) on *th Aug ****. But still, I have not received any refund for this cancelation. I have already sent email on online.support@upsrtc.com but have not received any response yet. Also, no one picks the ...
Aug 19, 2018 by Sachin Kumar
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