Amazon - Refund not received

Bhavna Mehta filed complaint against Amazon on Mar 31, 2023

Product ordered: NN ****WM**
Product delieverd: NP ****WM**
Product returned: NP ****WM**
Order titan purple women fashion watch NN ****WM** on **.**.**** via amazon order id: ***-*******-******* and delivered me NP ****WM** and when i returned the watch due to some issue they say that product is not same which was delieverd. However the NN or NP stands for difference in manufacturing and production batch no and is nothing to do with originality of product..titan also confirmed the same and i have telephone recordings and cctv footages that i have not replaced any product..but still amazon is not understanding and now they are not refunding my money nor giving me the product back..The product js registerd on AJIO, WATCHFACTORY and TITAN itself as NP ****WM** and as ****WM** on MYNTRA..I returned what i received..please tell them to either return the product or refund the rs. ****.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon

1033

Total Complaints

421

Total Resolved

40.76%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Rupesh Kumar on Nov 18, 2025

Amazon – Payment of Rs1378 not credited in my Amazon pay balance Closed

Dear sir, My cancellation refund of Rs-**** not received in my Amazon pay balance. I have purchased online through Amazon a product and cancelled the product due to not shipping in time. I have cancelled the produc...

Asmita Rasal on Sep 30, 2025

Amazon – Automatically Returning my online order without askingClosed

Amazon tried to reach me only once and automatically Returning the product without even informing me

Kanak Gour on Sep 16, 2025

Amazon – Package is not delivered but it showing it delivered Closed

Order id ************ I have order the these * items HORNBULL Denial Brown Leather Wallet for Men | Wallets Men with RFID Blocking | Mens Wallet Leather EXOTIC Women Feminina Solid Top Handle Tote Hand Bag alth...

Saptapda Hazarika on Aug 31, 2025

Amazon – Active emi after order cancellation Closed

I have ordered book from Amazon through snapmint but I have cancelled the order. However, the emi is still active in snapmint. My order id: ******** Order value: ***

Anantha Murthy H on Jul 27, 2025

Amazon – Wrong product Closed

Received a wrong product I returned it immediately and sent video on Amazon app they approved my return pickup and no body came for return pickup and called customer service again and again for five days numerous co...