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Aniket Setia filed complaint against Travolook on Jan 16, 2022
TRAVOLOOK FRAUD
I had, on **th Nov. ****, purchased a flight ticket from travolook after being directed to their site from a Google Ad. Subsequently, I was informed via mail that the ticket was in processing, and that I must wait for ** minutes. After that too elapsed, a mail notified me that my reservation was "cancelled due to a fair expiration" and that a refund will be provided post "*-** working days (excluding Saturday, Sunday and Gazetted holiday)..".
Later, I found on searching online that thousands of others have been duped by this service, which extracts money in this fashion and refuses or attempts to delay refunding the amount using classical delaying tactics. They harass consumers and siphon a large percentage of the total money off in this way. The trick is to use fake profiles to highlight quick refunds (when that is not the case), alongside making people accept inordinate delays after having set up a customercare system which placates customers with the same empty promises.
It's been * months , I have not received my refund amount.
Ref no.REF*********
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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