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Nextra Teleservices Private Limited - Refund not received

Piyush Sanghi filed complaint against Nextra Teleservices Private Limited on Mar 10, 2021

I applied for Broadband connection to Nextra Teleservices Pvt. Ltd on *st October, **** and paid Rs. **** but they could not proceed in installing Broadband connection in my area and promised me to refund my amount within a period of ** days but now it has been more than * months and i have still not received my refund which is completely against their refund policy. I dropped many mails to them but did not got satisfactory reply from their side. On Call, they keeps on saying that your refund is under process and will be processed in next cycle. But i did not got my refund till date. Please help

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Nextra Teleservices Private Limited

6

Total Complaints

5

Total Resolved

83.33%

Consumer Satisfaction

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