Colive Golden Square - Refund not received

Hi I am Suresh. I booked room ine colive on Jan ** ****. I booked through online by looking the photos they shown me. But once I visited the room is very dirty full of bottle, cigarettes and no clean. rooms of very small and in that congested space they were looking to stay * members. In this pandemic situation also company is looking only the profit not about the residents health. So I vacated immediately not even stayed of an hour in that property. The property manager is such an idiot before showing the room only he is asking the agreement signature. I rest request for refund and I cancel my booking but still I didn't get any response from properly for my refund