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Goibibo airlines - Refund not received

Riya Thakur filed complaint against Goibibo airlines on Jan 14, 2021

My flight got cancelled due to covid. In August.
The refund had been initiated by go air on * th september and also it was credited to goibibo
But goibibo is not returning my refund. i have been following then since September but today is ** feb **** n still i have not received my money back.
Every time i call them they come up with new excuse or they say it will be refunded back in * working days.
This is the torture i m facing by them

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibo airlines

122

Total Complaints

48

Total Resolved

39.34%

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