Loading...
Pratik Shah filed complaint against Travolook on Mar 4, 2022
Date of Incident:
Sep **, ****
Travolook Reference/Confirmation numbers:
REF********* and REF*********
Refund Amount to receive: **,*** (*,*** + *,***)
Description:
I had booked * separate tickets on the Travolook website on September **, ****
Money was charged to my Credit Card. Got one e-mail stating Booking is in Progress and within few minutes a cancellation e-mail came.
I have been calling their Customer Care since September **** (* months as of today) and they give standard responses:
*. This has been initiated but due to a technical error, it will happen *-* working days
*. We have initiated it but there was a problem with the merchant
*. It will surely happen in *-* working days
*. There is no way to transfer the call to a manager
*. They bluntly disconnect the call
I am really not sure what needs to be done from my side to get my money back.
Please help.
Resolution Required: Refund of **,*** to be transferred to the original mode of payment
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had not received a refund on travolook upon cancellation of my tickets. Although I understand that the issue was on **-**-****. I was only able to file the complaint because i was clearing out my storage and found...
My flight from Chandigarh to Hyderabad got cancelled by the agency Travolook on May **, ****. It has been nearly a year but I didnot get my full refund. I have contacted the customer care of travolook ***+ times but...
I tried to book a flight from Mumbai to Chennai with reference no.REF********** on **/**/****, I paid for the booking but later it was cancelled from TRAVOLOOK's side. I was supposed to get my REFUND within * week o...
My flight ticket dated *nd May **** cancelled by Travolook for booking price difference and after * month partial amount is refunded. From last * month I have called more than ** times and wrote mails to Travolook f...
We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very p...