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Abhiraj Sinha filed complaint against Cellbell on Nov 25, 2023
I received chair with defective hydraulic, tilted seat, missing parts and a faulty hydraulic cover. Despite numerous interactions with customer support, the proposed solutions involve a **% refund deduction or a partial replacement. They took * days to provide a partial solution for only the hydraulic issue.
Also they are charging me *** for the re-installation of replaced hydraulic. This has not only affected my physical well-being but has also resulted in a significant loss of time and productivity. I am being mentally harassed by the company by forcing me to use their service and at the same time not providing a fair solution to my problem. I've suffered significant loss in productivity at my work due to the delay in support.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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