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Daisy Rani filed complaint against Goibibo on Jul 13, 2020
We had booked the tickets for two person on Sunday, Mar **, **** details below:
journey date : ** Jun'****
Brussel - Amsterdam and Amsterdam - Bangalore
Booking Id: RMDWLZB*D
Airline : JetAirways
Later on **th April Airline stopped working and asked us to cancel our tickets.
We got the ticket cancelled by Goibibo as they were not willing to provide any alternative flight and got an email saying we are eligible for full refund.
Now, its been one year and if we call customer care of goibibo with this reference number, we just get information saying they are still working with jet airways.
The status on goibibo site says refund in progress but the status has not been changed for last one year.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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