Hemachandiran T filed complaint against Swiggy on Sep 17, 2025
On **th September ****, I placed an order on the Swiggy app (Order ID: ***************) worth ₹****. Due to a technical issue, the payment was automatically processed through my credit card and the order was confirmed without my proper review or intention.
I immediately cancelled the order, but Swiggy has not refunded the money till now. Despite no service being provided, the amount remains with Swiggy.
This has caused me both financial and mental stress, as I lost my money despite following the cancellation process promptly.
I kindly request Swiggy to refund my cancelled order amount of ₹**** at the earliest.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I payed the Swiggy *** , for tshirt , bag but still bending *week above. It's slove or call back.
From phonepe my money was deducted and when I went to swiggy I saw that the message is there that your order is not received due to fail in payment
Order deliver Marne ke Karan ID ko deactivate kar diya gaya hai please help MI yah ID chalu ki jaaye
I received the incorrect order from swiggy and many times I have tried to reach the swiggy tem form meaasge form help and support call and send * * Emails. Still no response received form them and submit e...
Complaint Summary I placed an order on Swiggy Instamart on April *, ****, under Order ID: ***************,from Nagpur to Pune address, during which I was charged twice for the same transaction due to a payment issu...