Oyo - Refund not received even after 14 days

Prem Shah filed complaint against Oyo on Oct 19, 2022

I have canceled my booking on September ** it's been nearly ** days and I haven't received the refund yet. I have contacted on the customer care number too but haven't received it.

They said the maximum days I have to wait would be ** days, but it's nearly ** days today. Tried calling the customer service many times, but they keep me on hold while doing something at their end that too for too long and still till this date I haven't received the amount.

There were * transactions for Rs ****(total ****) :-

I sent on a expired link on paytm and other on the correct one ; the booking person from oyo side told me that it would take some time to get my refund.

I received Rs**** but till Rs **** is left.

All the transaction details are attached below

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Oyo

525

Total Complaints

244

Total Resolved

46.48%

Consumer Satisfaction

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