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Nikita Padate filed complaint against Goibibo on Oct 10, 2018
It is with reference to my domestic flight cancellation. The customer care told me that they cannot refund the entire amount and since it was a technical error from their end so they refunded only **% of refund amount in the form of non promotional Go Cash which means that I can use the cash for my future booking with no limitation on usage or validity. The Go Cash was also reversed soon the very next day. I am following up since ** days now. It is very frustrating for a consumer to follow for such issues. Attached are all proofs required.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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