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Crocs India Private Limited - REFUND NOT RECEIVED

Eshan Goyal filed complaint against Crocs India Private Limited on Nov 12, 2025

My name is Eshan Goyal,
I had placed an order for Crocs Bayaband White (Order ID: *********).on **/**/****.
However, upon receiving the parcel today, I found that I was sent a Classic Sandal V* Taupe instead.
I requested them to please initiate a refund or arrange to send the correct product (Crocs Bayaband White).
For which they agreed for refund.
They picked up product after second attempt on **/**/****.
Even after receving the product at there end, they are not initating the refund, and saying that they will check with finance department and get back to me. its being almost one month since i palced the order and they are enjoying the hard earned money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Crocs India Private Limited

11

Total Complaints

6

Total Resolved

54.55%

Consumer Satisfaction

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