Naveen Kumar filed complaint against Crocs India Private Limited on May 31, 2026
I ordered a pair of Crocs Baya Clogs (size **) on *th April ****. I received the product on **th April **** and paid Rs. *,***.** by cash. Due to a sizing issue, I initiated a return on the same day (**th April ****), but the item was finally picked up on **th April ****.To date, I have not received my refund. For the past ** days, I have been repeatedly calling Crocs customer service and sending emails. Each time, I receive the exact same response: 'We have forwarded your concern on a priority basis and are aiming to resolve the issue at the earliest.'It is unacceptable that a brand of this scale is struggling to process a simple refund. I am extremely frustrated and expect an immediate resolution.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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