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Ajio app - Refund not received

Unnati Seth filed complaint against Ajio app on Sep 10, 2021

I returned the order on *th september and the amount is yet not refunded, now when calling they are saying that it ahs been refunded from there side. How is that possible that i haven't received it if they have given it, Ajio ised to be better and quick earlier, now they don't even respond to the emails. It really need to employ more efficient employees, literally very poor customer service. Didn't expected this from such a reputed company.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ajio app

167

Total Complaints

114

Total Resolved

68.26%

Consumer Satisfaction

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