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Mfine - Refund not provided for failed transaction

Kishore Kumar Kasi filed complaint against Mfine on Dec 17, 2020

I had booked a comprehensive full body checkup for my mother for Sat **th morning *.** to *.** AM slot. I also paid the amount using paytm.I received a error message after payment. But amount has been debited from account but I have not received any confirmation from mfine. Below are the details
payment wallet txn id: ***********
time: *.**PM ** Dec ****
amount: ****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Mfine

10

Total Complaints

6

Total Resolved

60.00%

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