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Nikshita Shetty filed complaint against Swiggy on Dec 12, 2024
am writing to formally bring to your attention an unresolved issue regarding my order with Swiggy Instamart. Despite multiple follow-ups since August ****, the refund for my undelivered order amounting to ₹**** has not been processed.
The lack of resolution and the repetitive standard responses to my emails have caused significant inconvenience and frustration. It is unacceptable that a company of your stature has failed to address this matter efficiently. Additionally, the absence of a direct customer support phone line exacerbates the difficulty in resolving the issue. where we can speak to them.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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