Nike India - Refund not processed after serveal months

i purchased nike jordan from nike india ,on aug **** it was delivered to me but they sent me wrong running shoes then instantly i contacted them and sent them ss about wrong product they made an return and after returned they never contacted me i kept messaging them and email they given no responses till now they always told that they forwarded it to team and they are looking into it and in between they mailed me that they got wrong return as thr product is not matching as per order details means og order ,i still managed to tell them i returned the thing which you guys sent me and now after *-* months they claimed they received non nike item,i am attaching both the proofs