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Nike India - Money deducted but order not placed

Siddharth Srivastava filed complaint against Nike India on Oct 26, 2022

I ordered a Nike cap from their official site for ₹**** on *th of Oct **** using my credit card, but I didn't receive any confirmation from the website though any mail or message, then I checked it up and got to know that mails are generally sent within **hours but even after **hours I didn't receive any mail, then I thought the order must be not placed as it was not showing in "my orders" too. Its been ** days since the incident and I haven't receive any update or refund from the website. I even have the Reference Number my payment to Nike India.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Nike India

3

Total Complaints

2

Total Resolved

66.67%

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