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Cover story - Refund not paid

Arpita Das filed complaint against Cover story on Sep 4, 2020

I have a problem with two orders. I had ordered * clothing items from cover story( **th august, ****), out of which two were canceled(**th august, ****) but only one was refunded. Still, a refund of *** rupees is remaining (order number: *********). Another order was placed by me on **st August, with one piece of clothing which was also canceled on **th august, ****. The order amount was **** rupees and the order number is *********. It is still not refunded after several calls.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Cover story

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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