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Spicejet Air Line - Refund not issued for duplicate payment of same seats against Spicejet Airlines Vid pnr

Sonali Saxena filed complaint against Spicejet Air Line on Mar 26, 2022

Dear Sir / Mam
This is regarding payment for same seats twice against Spicejet Airlines vid PNR E*EMNC(Delhi to Shirdi flight dated **th of Feb). I was told that extra amount of Rs *** will be auto refunded to my bank account withing * working days. But its more than a month now , payment is not refunded, I am constantly calling these people almost everyday..but getting no support, this is causing me a mental torture. Please understand my state of mind. These people asked me for my bank statement, googlr pay transaction details on mail I have provided that also...which is not safe sir. Please help me in this matter

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Spicejet Air Line

98

Total Complaints

41

Total Resolved

41.84%

Consumer Satisfaction

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