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Pranamika Pandey filed complaint against Air India on Jul 30, 2021
I had booked a ticket on Air India on *th April (Date of Issue), with Date of Journey (DOJ): **th April, **** from "New Delhi to Prayagraj" for * travellers.
After few days, I got an email saying that the "The flight is no more operational" and hence, I contacted Air India Customer Support for my Refunds. The Booking Reference for the * tickets is: "Y**JY", and the flight number is: "AI ****".
Since then, we have been contacting Customer Support almost everyday and they keep saying that your "Your refund is still in processing" and would take almost ** days.
It's been *.* months now, and it seems, no actions have been taken by Air India against the refund process. E-Ticket numbers for the * travellers are: *************, *************, *************, with name Minakshi Pandey, Pooja Pandey and Pranamika Pandey, respectively. And the RA numbers generated are:
RA NO :
**********-*************
**********-*************
**********-*************
Hence, I request you to please help us get our valuable Refunds soon.
A small help would be greatly appreciated. Please let me know if any further details are needed.
Thank you so much.
Yours Sincerely,
Pranamika Pandey
Contact no: +** **********
Email: pranamika.pihu****@gmail.com
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