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Byfocals - refund not initiated

Mohd Faizan Ali filed complaint against Byfocals on May 24, 2021

I ordered a beautiful blue suit worth Rs.*** then I got it after ** days and it was nothing like that of picture and even the colour was changed ,,,it was in dull peach colour and also the material was worst.I called them but the maam was so rude and said that take complaints only on mail.Then I was asked to return the material all by myself so I did and then when I tracked the order it was recieved and still they are refunding the amount and not replying.Please be aware of these fake websites.They are doing fraud by changing their websites names.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Byfocals

12

Total Complaints

8

Total Resolved

66.67%

Consumer Satisfaction

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