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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byfocals?
If you are not satisfied with Byfocals, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Byfocals and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byfocals
But before filing a complaint, you should
a. Contact the customer support of Byfocals first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byfocals - Cheap Poor quality Product deliverd Closed
order Palazoo set of Three, the delivered product are cheap & poor quality, not worth even wearing. No response on the phone number given, I have dropped mails also but no response at all ...
Jul 21, 2021 by MEENAKSHI SHARMA
Byfocals - Product is not the same as shown by n the website Closed
I ordered * dresses from the website byfocals but what i got was totally different from what I ordered And it was not upto the order ...
Jul 11, 2021 by Aarti
Byfocals - Received incomplete different and defective product Closed
I have ordered a suit on **.**.**** as cash on delivery, Order:#BY**** from Byfocals of ****-JS,AWB:************* of Rs.****.**. On **.**.****, I received the order, but after opening, I came to know that the product is different, incomplete, d...
Jun 28, 2021 by Naveen Singh
Byfocals - Refund not initiated Closed
I ordered a beautiful blue suit worth Rs.*** then I got it after ** days and it was nothing like that of picture and even the colour was changed ,,,it was in dull peach colour and also the material was worst.I called them but the maam was so ru...
May 24, 2021 by Mohd Faizan Ali
Byfocals - The dress which I have received is not the same which I have ordered Open
Please take back the dress which is not the same which I have ordered so I request you to take back the dress and refund the amount immediately I couldn't cancel this order because my sister died at that time so I couldn't inform you regarding ...
May 18, 2021 by
Byfocals - Wrong product delivered Open
I purchased a kurta Palazzo set with dupatta from byfocals...the product delivered is completely different...very poor service...it was my *st nd terrible experience with byfocals... start return nd refund procedure asap...order id-#BY****-...
Apr 25, 2021 by Shalinee
Byfocals - Wrong product delivered Closed
#BY**** Lehenga-* received today is not as in picture.So I would like to return the product,so kindly collect the product and refund the money....
Apr 25, 2021 by Swetha jajala
Byfocals - Received something else Closed
I ordered cadetblue coloured suit. I received cheap yellow coloured suit. I didn't received what I ordered. This is highly unprofessional. ...
Apr 10, 2021 by Nishita
Byfocals - Ordered salwar suits and got cheap quality house wearing dresses Open
I had ordered two expensive dresses. I was shocked to see the product delivered. I received two very cheap dresses. The customer care person spoke very rudely. This is a fake site. Please don't purchase any items from byfocals...
Mar 17, 2021 by Sunitha Guruprasad
Byfocals - Product is different Closed
The product is too bad to be used if also different from the picture that they have shown in their site...kindly help me ..in getting back my money...I don't want to buy anything from that site ...
Mar 16, 2021 by Shruti Singh
Byfocals - Fake and cheap clothes does not match with the photo at all i need my money back Open
Fake and cheap clothes do not match with the photo at all, I need my money back! The picture shown on the website is so good, that I placed the order but in turn, i got some roadside cheap clothes. I am cheated....
Mar 14, 2021 by GM
Byfocals - Very bad product ak dm ghatiya products bheja h dikhate kuch h bhejte kuch h Closed
Product very bad jo order kiya vo aya nah dikhate kuch or bhejte kuch h...
Mar 05, 2021 by Gufran
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