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Aishwarya Wuntkal filed complaint against OYO on Feb 18, 2020
I had booked a hotel and made payment of ***/- online and the property manager denied to provide room that day. So I contacted OYO team and they shifted me to another hotel and it coated around ***/-. I paid at the hotel as property manager didn't allow me to check in without payment and oyo never informed me or hotel manager that the payment would be done by their end. After I claim for refund of ***/-, OYO says that they don't have any update from property that I paid at hotel so they aren't initiating my refund till date. Kindly resolve this issue and get my refund back.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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