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Soumadip Majumdar filed complaint against Jiomart on Nov 5, 2022
Name :- Soumadip Majumdar
I have ordered a product on **th October and returned the product (not received) on **th October.. I have used my credit for the bill payment.. According to the customer service, it will take *-* working days to initiate the refund. But after * days I have raised a complaint and ask the customer support how much time it will take to resolve..They said it will be resolved by ** hours. But It's more than a week and there is no clear resolution. Whenever I tried to connect to the customer service they are saying the team is working and will be resolved as quickly as possible.
Now I have to pay the total amount of the product to the credit card, that is *****.
I have stucked for using Jio Mart app.
They are not only providing worst customer service but also the order get automatically cancelled without my concern.
Order id :- *****************A
Complaint no. :- **********
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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