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Krishnanunni filed complaint against Swiggy on Aug 6, 2018
I ordered from Hotel malabar through swiggy, order number#***********.
I didn't receive my full order, *chicken biriyani was missing from that order.
I called customer care and received a reply that only one chicken biriyani was available at the restaurant.. But I was not informed of that situation prior.
They didn't refund me money back and asked me to accept a coupon worth rs **(my order was worth rs ***)for the same.i told them I don't want the coupon still they are forcing me to accept the coupon.
I talked with helpline number and got reply that they cannot compensate for my loss and only option left with me is accepting the coupon.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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