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Santhosh kumar L filed complaint against Railyatri on Mar 23, 2021
I've booked * tickets using RAILYATRI app on **th Feb from Chennai to coimbatore. After I've done with the booking, the amount got debited from my account(Rs.****) but the booking id or PNR number was not generated. I tried reaching out the railyatri team but they didn't answer.I also mailed them but they replied with just a computer generated mail with no contact information. So I raised my issue in twitter, for that they replied that the issue will be resolved shortly. I just got a refund id *******., Stating that the refund is processed and will be done in ** days.
It's almost been ** days since I got that mail, still there's no response from this Railyatri team. I've mailed them, there's no response.
I'm facing the Worst experience with Railyatri. I just want the refund amount back in my account.
I've also attached the proofs of successful transaction and my mails which they didnt even respond properly.
Regards,
Santhosh kumar L
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My bus ticket from Jhansi to kota has been Cancelled by the operator on **-**-**.But refund amount is not given to me till now.
i had not vgot the refund of canceled ticket though the estimated date of refunding is crossed i.e . ** th of november . PNR **********
Why railyatri is a scam and provides the worst customer experience ever. This was my second journey and they heavily disappointed me again. My pickup point was changed without any prior information (Mahamaya flyover...
PNR NO ********** I had cancelled ticket on **th feb **** I didn’t get refund yet please help me out here