Amazon.in - Refund not credited.

Ankur Kapoor filed complaint against Amazon.in on Nov 8, 2017

Hi,
I've been trying to get the refund amount for my order #***-*******-******* since February.I don't get any response to my emails and I've tried calling cc too but they don't help.
I sent my last mail ** days ago and I didn't get any response.The refund wasn't successful and the money was sent back to amazon(as per the bank)
Refund reference no.*********
I've made multiple posts on amazon.in Facebook page they comment the same thing Everytime.Last post on Facebook on ** oct ****.
Abidi from Amazon customer service replied that they have responded on the same post I made earlier that day.
Amazon customer service replied that they have forwarded my issue and they'll help.Today it's *th of November **** and they haven't responded to my issue yet.No emails,calls , messages,etc.
This is really saddening.
Previously Amazon had replied to me in the emails that they can't help me.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Amazon.in

414

Total Complaints

150

Total Resolved

36.23%

Consumer Satisfaction

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