Gulpeerali J filed complaint against Travolook on Oct 7, 2021
I have booked airticket (GoAir G* ****) by Travolook Agency on *st June **** from Coimbatore (CJB – Peelamedu Airport) to Mumbai(Bom – Chatrapati Shivaji International airport) & travel date was on **th June ****, Reference No. REF********* & PNR F***TW booking amount is Rs. ****.
On **th June **.**AM at midnight, I got a call from Airlines-GoAir, they informed that flight has cancellation.
Later I call to Travolook and informed that flight has cancelled request you to refund the amount they accepted & they informed me that they will refund the amount within ** days, now almost * months have completed, if I call the Travolook executive they are not responding properly and they are saying the same thing ie. refund is in progress within * to * day you will get the amount.
I am attaching the screenshot of booking & cancellation details.
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