Zomato - Refund money

Faisal imran ahmed shaikh filed complaint against Zomato on May 20, 2025

I was booking a movie ticket for my family through district app by zomato on **th may ****, while making payment through google pay the money got debited from my accoubt and also show successful and received by the merchant in google pay but the transaction on district app by zomato show failed. So i lodge a complain with them they said we will look into it and will issue a refund for the same but after * day they emailed me stating that they have not received any payment dispite sending them screenshots of the transaction they still denied it. Hence i am requesting to help me get my hard earned money back.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zomato

1130

Total Complaints

620

Total Resolved

54.87%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Paras deep singh on Oct 30, 2025

Zomato – Hair in my food Closed

Mara food mah hair ha jab mana zomato pur complaint ke wo bol rahe ha hmare koi galti nhi refund nhi kare ga mara money proper waste hue ha and mara pass full evidence ha

Prabhu Prasad Tripathy on Oct 6, 2025

Zomato – refund not creditedClosed

An order was made in zomato from Gharse, colaba Mumbai. Expected delivery was within ** minutes and no delivery was received for * hours. The order was cancelled and no refund has been given to me. Order Id- *******...

Ruby Sukhiyani on Sep 23, 2025

Zomato – My order cancelled no refund no order received Closed

**nd September **** I ordered kunafa chocolate cake from Zomato outlet name came ribbon and balloons before ordering I typed the delivery address selected that same address for location as well virar west order plac...

Mohammad Faizan Ansari on Sep 21, 2025

Zomato – Missing ItemClosed

I Opened Zomato App To Order Order. I've been offer Food Rescue Discount By Zomato In Which They Gave Discount On Food Order Which is cancelled by other at lower prices so i grabbed the offer. In that order there wa...

Vijailakshmi on Sep 20, 2025

Zomato – Refund not received Closed

The status of refund shows that the refund is completed but I did not receive it I tried everything I could but all of it was useless the food was not delivered either