Faisal imran ahmed shaikh filed complaint against Zomato on May 20, 2025
I was booking a movie ticket for my family through district app by zomato on **th may ****, while making payment through google pay the money got debited from my accoubt and also show successful and received by the merchant in google pay but the transaction on district app by zomato show failed. So i lodge a complain with them they said we will look into it and will issue a refund for the same but after * day they emailed me stating that they have not received any payment dispite sending them screenshots of the transaction they still denied it. Hence i am requesting to help me get my hard earned money back.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has ...
I had ordered food from Zomato and had made the payment before the order arrived but I neither received the order nor the refund. Please get me a refund.
I have photos
I got delivered an order by zomato on **feb **:** am. I ordered butter masla dosa and a vada from zomato but in delivery i received only butter masala dosa ,the vada is missing When i reach out customer care, The...
I have made payment for order ********** and I started working.after ** mins when I opened the app again it showed me payment was not done and I did it again, thinking may be I forgot to pay it. While reconciling m...