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VARUN GIRDHAR filed complaint against Ajio on Jun 24, 2021
MY ORDER NO. IS FL**********. I ORDERED A PAIR OF NIKE PHANTOM RUN SHOES FROM AJIO ON **TH MAY AND RECEIVED A DIFFERENT MODEL FROM WHAT I ORDERED ON *ST JUNE.
SINCE THEN I HAVE BEEN IN CONTACT WITH CUSTOMER CARE AND AS WELL AS AJIO GREIVANCE OFFICER. THEY RAISED A RETURN REQUEST FOR ME AND THE PRODUCT WAS RETURNED SUCCESSFULLY BY MY SIDE BUT AFTER FEW DAYS I GOT THE MAIL THAT THE PRODUCT IS BEEN IDENTIFIED AS A NON AJIO PRODUCT AND I HAVEN'T RECEIVED THE REFUND.
WHATEVER HAPPENS AFTER I RETURNED THE ITEM TO COURIER GUY IS NOT MY HAND NOR MY RESPONSIBILITY AS YOU HAVE TIED UP WITH THEM FOR THERE SERVICES. MY DUTY WAS TO RETURN IT SUCCESSFULLY AND THE COURIER GUY AUTHENTICATED MY RETURN AS WELL. SO YOU SHOULD TALK WITH YOUR DELIVERY PARTNER AND FIND OUT WHAT HAPPENED INSTEAD OF HARASSING CUSTOMER AND NOT REFUNDING THEIR MONEY.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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