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Javed K Aga filed complaint against Jio on Jun 19, 2023
I migrated from Jio Post Paid to Jio Prepaid a month ago. I was told that the advance amount of Rs. ***/- that was paid while opting for a Postpaid connection, will be refunded in ** days after the termination. I received a messas asking me to update my bank account details to get refund, on *rd June which I did. Since then Its been ** days and I have not gotten my refund yet.
When customer has ended the service, the merchant needs to refund the said amount immediately.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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