Jeeves consumer services - Refund for Washing machines delayed
Jamsheed Ali filed complaint against Jeeves consumer services on Apr 9, 2021
Purchased Midea washing machine from Flipkart in **** and purchased * years extended warranty along with the purchase. Now still in warranty period till November ****.
The washing machine has a complaint and it is not working. I registered a complaint last month (March) and a technician from Jeeves confirmed that the Machine is damaged and have to replace some parts.
After one month, they send an email that the part is not covered and cannot be replaced and will not get a refund amount as well.
As per their policy, if they cannot fix the issue by service, Jeeves has to provide a refund amount of **% of the total purchase bill in the second year of the warranty period.
Now they send an email on **/**/**** and confirmed that they cannot provide service and refund amount.
Please file a complaint against Jeeves
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