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Jeeves consumer services - Jeeves consumer services not refunding amount or returning TV

Vinay Javaregowda filed complaint against Jeeves consumer services on Nov 30, 2020

I took mi tv worth *****.* rupees from flipkart with Jeeves extended warranty. On **th October Tv is having display problem. I called Jeeves for repairing the tv. A technician visited on * November **** and checked Tv and told need to pickup tv to repair after which on ** November Jeeves service guys came and picked up tv( without giving any document) to there warehouse. On **th November I got an email from extendedwarranty@jeeves.co.in saying that tv cannot be repaired so they are ready to refund *****.** rupees for which they asked me Bank details which I provided. After few days since I did not received any update or amount when I asked for Update they started saying I need to provide service job sheet to proceed further which Jeeves technician or Jeeves guy who picked my TV did not provided me. Now they are refusing to Refund the amount or to return my TV. They have picked my TV and not returning or not refunding amount. I am daily calling Jeeves customer support but they keep saying they will update soon. I am attaching all documents below. Please help me mobile : ********** email: vinayj*u@gmail.com

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Jeeves consumer services

10

Total Complaints

2

Total Resolved

20.00%

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