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Saurabh Sharma filed complaint against Spicejet and makemytrip on Jun 23, 2020
I have booked my ticket for ** May **** by paying extra. Usually tickets for Jaipur to Surat route are available in range of Rs. ****-**** but I paid more than * thousand for the ticket since it was very urgent to reach Surat. I also paid rs. *** extra for seat while getting e-boarding pass. The flight got cancelled by Airline *-* hours before scheduled departure. Now they are providing credit shell which is of no use to me. I contacted their customer care support asking for refund but they said they are unable to help and ask me to contact customer relations through mail for refund request. I emailed their customer relations team but no help from their end then I emailed to Nodal Officer of Spice jet but again no help.
I really need my money. I can't afford loss of rs. ****, it's very big amount for me. Please help me to get my refund from Spice Jet Airlines.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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