Loading...
Vikram Muralidharan filed complaint against IRCTC on Apr 20, 2024
On **th April I booked a Tatkal ticket for
myself and my father for my journey from kacheguda to Bangalore travelling on **th April, *nd AC .I got alloted * tickets on waiting list .
We were going to Bangalore for a funeral and with senior citizen I can't take a risk on waiting list. SO I booked another tatkal ticket in a different train and secured a confirmed ticket.
Post that I cancelled the waitlisted tickets at **.** am ( status wl * & *) which is entitled for full refund.
When I approached IRCTC they are stating that in their system it's showing tickets are confirmed when I cancelled but they are the customer facing portal is showing waitlisted. They are denying the refund stating that it is showing tickets confirmed for them and ignoring to acknowledge the snapshot of ticket status which I was sharing. I have already stated this for more than ** email and their response is still the same and are not providing any means to escalate.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Travel Gandhinagar Cap to Pathankot by SBIB JAT EXP (*****) train and due to some technical reason train terminated short of distnace. Due to lake of knowledge I was file TDR with reason Train Diverted and not reac...
This is regarding the pending refund for my Ticket Deposit Receipt (TDR) filed against PNR number ********** . Despite having filed the TDR on ** Sep, I have not yet received the refund of ***.* for the booking ma...
My valid tdr repudiated.. My train was late more than *hrs
IRCTC - IRCTC repudiated EDR incorrectly, I booked HOWRAH DURANTO TRAIN NO.***** with PNR PNR: ********** from Raipur to Howrah which was more than ** hour late and there was no sense in travelling and didn't boar...
My train was not running due to a strike in Jharkhand and I was not able to board the train because the platforms were fill with rioters and trains were not running. Pnr - **********